All orders placed will be shipped on our FAST DHL express courier service.
For all Christmas Delivery information, please follow the link here: Christmas Delivery & Returns.
Orders placed before 2pm GMT will be despatched the same day. Any orders placed after 2pm GMT will be despatched on the following working day. Orders placed at weekends and on public holidays will be despatched on the next working day.
Please note, ASCENO are not responsible for any unanticipated delays caused by destination customs clearance processes.
Fast Next Day Delivery and Free Returns. Note, Orders placed on Fridays before 2pm GMT will be delivered on Monday. Orders placed on Fridays after 2pm GMT will be despatched on Monday for delivery Tuesday. DHL deliveries are Mon-Fri.
- DHL Express | £5 | Delivered in 2-3 working days
- DHL Next Day | £10 | Next Business Day Delivery
If your parcel is being delivered to an European address, it will be liable for Custom Duty and Local Taxes. These fees are the responsibility of the purchaser and payable at checkout. Please note, Duty and Local Taxes fees are non refundable.
Fast delivery and Free international returns.
- DHL Express | €15 | Delivered in 3-5 working days
Fast delivery and Free international returns. Taxes and duties will be pre-paid for you with no additional charges.
- DHL Worldwide Express | $25 | 3-5 working days
REST OF WORLD
If your parcel is being delivered to an international address, it may be liable for Custom Duty and Local Taxes. These fees are the responsibility of the purchaser and payable at checkout.
Fast Delivery and Free International Returns. Any local Taxes and Duties to be paid by the customer.
- DHL Worldwide Express | €30 | Delivered in 3-5 working days
FREE WORLDWIDE RETURNS
We aim to dispatch in 4-8 business days orders using our monogramming service.