Enjoy EXTENDED RETURNS during the holiday season. Request your returns by 15 January.

Free worldwide shipping on all orders

All orders placed will be shipped on our standard DHL service free of charge.

Delivery

Orders placed before 2pm GMT will be despatched the same day, and will be delivered on the following business day. Any orders placed after 2pm GMT will be despatched on the following business day.

UK

Free express delivery and Free returns.

  • DHL Express  |  FREE  | Next Day Delivery
  • DHL Express  |  FREE  | Monogramming Service  |  Allow 7 Days for Delivery
  • DHL Express  |  £10  | Timed Next Day Delivery Pre 9am
  • DHL Express |  £10  | Timed Next Day Delivery Pre 12pm

EUROPE

Free delivery and Free international returns.

  • DHL Express  |  FREE  | 2-3 business days
  • DHL Express  |  FREE  | Monogramming Service  |  Allow 10 Days for Delivery

USA

Free delivery and Free international returns. Taxes and duties will be pre-paid for you with no additional charges.

  • DHL Worldwide Express  |  FREE  | 3-4 business days
  • DHL Express  |  FREE  | Monogramming Service  |  Allow 10 Days for Delivery

REST OF WORLD

Free delivery and Free international returns. Any local Taxes and Duties to be paid by the customer.

  • DHL Worldwide Express  |  FREE  | 3-4 business days
  • DHL Express  |  FREE  | Monogramming Service  |  Allow 10 Days for Delivery

 

FREE WORLDWIDE RETURNS & EXCHANGES

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COVID-19 Update

To our beloved global community,

In these uncertain times, we wanted to reassure you that the health and wellbeing of our customers, staff, and partners are paramount to us. 

All our employees have relocated to working from home (in their ASCENO pyjamas, of course). Our online shop is still up and running, so you can continue to shop online from the comfort of your own home. Please do not hesitate to contact our concierge team who are working remotely with any questions. Please rest assured our warehouse is fully operating as are DHL. 

Meanwhile, our delivery partner DHL is shipping worldwide as usual and monitoring the health of drivers closely. Vehicles are disinfected daily and drivers are following hand washing protocols.

We will continue to follow official advice and take all necessary precautions.

Take good care and look after yourself and your loved ones.

Team, ASCENO x